Product insights in minutes with
AI voice surveys
Always-on surveys that help reduce churn, increase retention
and drive better decisions. Without weeks of discovery.
Welcome to UserSound. Click on the play button to hear a demo.
Powered by UserSound
AI voice surveys that uncovers what customers really think
UserSound is an audio-based research platform. Collect rich, qualitative feedback at scale without conducting a single interview yourself.
Surveys customers actually want to answer
Increase participation by tailoring each UserSound’s voice and design to your brand.
Can you walk me through how you and your team currently use our product?
Male British 🇬🇧
Professional B2B Fintech
Thanks for that Michael, can you explain why you feel this way?
Female British 🇬🇧
Inquisitive B2BC
Howdy Sarah, be honest with me. Why in tarnation did you not try our free trial?
Male U.S (Texas) 🇺🇸
Novelty playful B2C
Cut product discovery time in half
No integration required. Share your UserSound link and get results within minutes.
1. Create a template
Set your survey objectives and add the questions you want to ask.
2. Share
Send a link directly to your customers or recruit participants from our panel.
3. Review insights
Read automated reports and listen back to conversation highlights.
Detailed responses
Built-in adaptive questioning reacts to customer answers to get to the root cause of their pain.
Quick setup
Create your first survey in minutes. You don’t need to be a research expert, UserSound does all the heavy lifting.
Stakeholder ready reports
Automated project reports analyse all of your responses to identify key customer trends and audio snippets.
Product Managers
Validate decisions with real customer feedback
Marketers
Capture authentic customer stories and testimonials
Researchers
Conduct deeper qualitative research at scale
Designers
Get authentic user feedback on your designs
Built for modern product teams
Whether your customer is cancelling their subscription or abandoning a flow, capture feedback at every critical decision point during your customer’s journey.
Pricing
Get started for free with a 14 day free trial.
Professional
For small teams getting started with voice surveys
Start Free Trial- ✓ 100 responses/month
- ✓ Unlimited viewer seats
- ✓ 3 x editor seats
- ✓ Unlimited AI report generation
Scale-up
For growing teams and businesses
Start Free Trial- ✓ 300 responses/month
- ✓ Unlimited viewer seats
- ✓ Unlimited editor seats
- ✓ Unlimited AI report generation
- ✓ Priority support
Enterprise
For large organizations with specific needs
Contact Sales- ✓ Custom response limits
- ✓ White-label solution
- ✓ API access
- ✓ Dedicated support
- ✓ Custom integrations
"UserSound helps Product practitioners solve customer pain points quicker. Get real time qualitative feedback at scale that actually helps you build better products."
Bayley Harrod
Founder of UserSound - ex. Product Manager 7+ years
Used by professionals who have worked at...