Unlimited customer interviews. Get the same insights and nuance of a human conversation, without spending hours interviewing.
UserSound is a customer research platform, that uses AI to conduct interviews on your behalf. We combine the rich qualitative details of a human conversation with the quantitative scale of a traditional survey, so you can build better products.
Built for Product experts.
Product Managers
Marketing & Growth
UX & Design
Features
Unique insights every time
UserSound is trained to be an inquisitive, expert product researcher. No more surface level survey responses. Get to the root cause of your customers problems so your product can solve them.
Interview at scale
Create a UserSound interview with your research objectives and questions in minutes. Send the UserSound to unlimited participants instantly.
Listen back to conversations
Listen to full conversations or AI-highlighted segments, capturing tone, emotion, and inflection to reveal deeper insights.
Customize your interviews
Embed prototypes, wireframes, and brand assets into your interview, making the experience more interactive and relevant to your research aims.
Analysis dashboard
Access a complete view of common themes and quantitative insights, all in one dashboard for streamlined analysis.
Template library
Jumpstart your research with customizable templates designed for every stage, from market fit to usability testing..
Quicker product discovery
Accelerate product discovery by enhancing your current research methods with UserSound, speeding up insights and increasing confidence in your decisions.
Pricing
Customer interviews at a fraction of the cost of a human.
Standard
$19/mo
- 1 Seat
- 50 interviews per month
- Email support
- Help center access
Pro
$29/mo
- 1 Seat (+$10 for extra seats)
- 100 interviews per month
- Priority support
- Help center access
Enterprise
$99/mo
- Unlimited seats
- Customisable monthly interview limit
- Dedicated account manager
- Help center access